Accessibility

1. Our Accessibility Commitment

We aim to consider accessibility in website structure, navigation, content presentation, forms and important shopping functions.

Because websites, plugins and third-party integrations continually change, accessibility requires ongoing review and improvement.

2. Accessibility Guidelines

Where reasonably practicable, we aim to follow relevant principles of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

This is an accessibility objective rather than a representation that every individual page, plugin or external service is fully conformant at all times.

3. Areas We Consider

4. Assistive Technology

The website is intended to work with commonly used modern browsers and assistive technologies, which may include:

• screen readers;
• keyboard navigation;
• browser zoom;
• text enlargement;
• operating-system accessibility tools;
• voice or alternative input technologies.

The exact experience may depend on the browser, device, operating system, assistive technology and third-party website components being used.

5. Third-Party Components

Some website functions may depend on third parties, including:

• payment interfaces;
• shipping or tracking services;
• embedded widgets;
• analytics technology;
• WordPress or WooCommerce plugins.

We may not have complete technical control over the accessibility of every external component.

6. Known and Potential Limitations

Despite ongoing efforts, some content may not yet provide an ideal experience for every user.

Potential limitations may include:

• older uploaded product imagery;
• third-party checkout components;
• externally generated tracking interfaces;
• older PDF or document formats;
• rapidly updated product content;
• temporary plugin accessibility issues.

7. Alternative Assistance

If a disability-related barrier prevents you from obtaining important product information, reviewing a policy or completing an online task, please contact us.

Where reasonably practicable, we will attempt to provide the relevant information or support through an alternative method.

8. Reporting an Accessibility Problem

When reporting an issue, it is useful to include:

• the page URL;
• the action you were trying to perform;
• the device and browser being used;
• the assistive technology being used, if relevant;
• a short description of the difficulty encountered.

9. Ongoing Improvement

Accessibility considerations may be reviewed as the website is changed or expanded. We may update this Accessibility page when material processes or information change.